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All our soaps are lovingly hand made, not mass produced so expect some differences in shape, size and weight of the bars. We want to provide you with high quality soap that is good for you and your family so we go to great lengths to make sure that all of the ingredients and processes we use are natural and safe. Even though the ingredients are natural and mild a small number of people may still have an allergic reaction to some naturally occurring substances so we make sure that all of the ingredients for every soap are listed for you to see so that you can check for yourself.
We’ll send your lovely new soaps as soon as we receive payment and it is cleared. If there is likely to be any delay we’ll let you know straight away. You can also check your order at any time via your own personalised order tracking page.
You are very welcome to send us your feedback about our products and the way in which we serve you. We will always listen to what you have to say and adopt your great ideas where we can to make your experience with The Soap Cottage an enjoyable one. Have a read of what some of our other customers have to say about us on the Soap Cottage feedback page.
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